Please find Key Order Form and Payment and Delivery Form below. Please complete the 2 forms and note that:
- → The key order form must be signed by an authorised person. If you are provided with a signatory form by us, only those listed in the form can sign the key order and email it back to us.
- → Tenants can not authorise restricted keys. Please contact your real estate agent in that case.
- → Required quantity for each key needs to be advised clearly in the key order form.
Payment and Delivery form:
- → A payment option must be selected. Payment is required in advance before key order can proceed. Unless you have a credit account with us (available only to corporate customers).
- → Delivery details are required. Unless you pick up the key from our North Melbourne shop. Delivery charges start from $27.50.
- → After completing the 2 forms with all required information, please email both of them to [email protected], we will get back to you shortly with a job number and a payable amount (for non-account customers).
- → The turnaround time is between 2 to 3 business days after all necessary information and payments (from non-account customer) have been received.